How Cittopia works

In 5 minutes β€” the open atlas, the Pulse score, the Agora citizen forum, the Sister Cities Hub, the Listening Score, and what that means for citizens, cities, and institutions.

Three audiences The data The Pulse score The Agora Sister Cities Listening Score Onboarding
Who Cittopia is for

Three audiences. One platform. One open principle.

Citizens use the public Atlas free, forever. Municipalities pay an admin SaaS that funds the platform. Institutions partner β€” UN agencies, academic centres, civic-tech NGOs.

🌍

Citizens

€0 Β· forever

Browse 30+ cities. Compare your home with anywhere else. Read the data your city doesn't put on a billboard. Post a constructive idea on the Agora and watch your municipality respond.

Open the Atlas β†’
πŸ›οΈ

Municipalities

Free pilot Β· paid SaaS later

Run your city dashboard. Find sister-city peers via AI matchmaking. Manage your Agora inbox, hit your Listening Score targets, and publish your civic footprint to the world.

Apply for free pilot β†’
🀝

Institutions

Partnership

UN agencies, academic centres, civic-tech NGOs, open-data alliances. We share methodology, co-author research, integrate your indicators, and align with frameworks like Local2030.

Get in touch β†’
Where the data comes from

Open data, ingested honestly, scored transparently.

Cittopia doesn't generate data. We ingest it from the bodies that already publish it β€” and stamp every metric with a confidence percentage so a 5-year-old number is never dressed up as a fresh one.

RegionPrimary sourceCoverage
EU + EFTAEurostat Urban Audit1,000+ cities, 220+ indicators
UAEDubai PulseDubai & Abu Dhabi
USANYC OpenData & municipal portalsNYC, expanding
S. KoreaSeoul Open Data PlazaSeoul & metro
Singaporedata.gov.sgNationwide
ArgentinaBuenos Aires DatosBuenos Aires
S. AfricaCape Town Open Data PortalCape Town
WorldwideOpenStreetMap (live infrastructure)Real-time, contributor-verified

Data confidence is a three-component score: freshness (how recent β€” 50% weight), completeness (how many indicators present β€” 30%), and provenance (which source β€” 20%). A 95%-confident number is shown in full saturation; a 60%-confident one is muted; below 50% we hide the value and link to the city's open-data request channel. Read the full methodology β†’

The headline metric

The Pulse β€” CityPulse

A single 0–100 number that compresses a city's civic health into one comparable signal. Open arithmetic, citable formula, confidence-stamped.

What does "Pulse" mean for a city? Think of it as your city's civic footprint β€” the measurable trace of how transport, environment, economy, education, tourism, living conditions and data transparency add up to public well-being. We call it Pulse because, like a heartbeat, it's read continuously and tells you whether your city is healthy, stressed, or improving over time.
πŸš‡
Transport
18%
Modal share, density, congestion
🌱
Environment
20%
Air quality, green ratio, COβ‚‚
πŸ’Ό
Economy
16%
Employment, innovation
πŸŽ“
Education
16%
Tertiary attainment, schools
🎭
Tourism
10%
Cultural-asset density
🏠
Living
14%
Housing, healthcare, safety
πŸ“Š
Confidence
6%
Open-data publication score

The formula

# Pulse = round(Ξ£(pillar_score Γ— pillar_weight) Γ— confidence_factor) ccfp = round( transport * 0.18 + environment * 0.20 + economy * 0.16 + education * 0.16 + tourism * 0.10 + living * 0.14 + confidence * 0.06 ) * confidence_factor # 0.75 – 1.0 depending on data freshness

The medals: πŸ₯‡ Gold β‰₯ 85 Β· πŸ₯ˆ Silver 70–84 Β· πŸ₯‰ Bronze 55–69 Β· πŸ“Š Tracked 40–54 Β· πŸ“‹ Listed < 40. Full Pulse Engine doc β†’

The citizen forum

The Agora β€” where citizens shape the city.

Borrowed in name from the ancient Greek public assembly. A wall of citizen proposals. Voted by neighbours. Answered by municipalities β€” publicly.

1

A citizen posts a constructive city idea

Title, body, district, category (transport / environment / education / living / tourism / culture / economy). Anonymous if you wish. Spam & political-propaganda filter is applied at submit.

2

Other citizens vote ↑↓ & comment

Top-voted proposals trend. Heavily downvoted ones (≀ βˆ’5 net) auto-fade. The community moderates itself before any human moderator gets involved.

3

The city's admin responds in their Agora Inbox

Status flow: πŸ“¨ Acknowledge β†’ πŸ‘€ Reviewing β†’ πŸ› οΈ In progress β†’ βœ… Implemented (or 🚫 Won't, with a public reason). Each status update flows back to the public proposal.

4

The municipality earns a public Listening Score

The percentage of proposals acknowledged within 7 days. Published openly on every city profile. Cities are graded β€” by citizens β€” on whether they actually listen.

Read the Agora doc β†’

City-to-city diplomacy

The Sister Cities Hub β€” paper agreements made measurable.

Most twinning agreements live on a plaque. Cittopia turns each pair into a living shared workspace β€” joint programs, exchange staff, comparative metrics, and the public Listening Score.

Our lighthouse pair: Warszawa ↔ Δ°stanbul β€” twinned since 1991 under the Polish-Turkish Treaty of Friendship. Both cities run live on Cittopia. The Hub surfaces:

See the Warsaw ↔ Δ°stanbul lighthouse β†’

Accountability, by arithmetic

The Listening Score β€” published openly, computed weekly.

The strategic genius of the Agora isn't the forum β€” it's the score that grades the municipality on how it engages.

# Per Agora proposal: credit = 1.0 if acknowledged ≀ 7 days = 0.5 if acknowledged ≀ 30 days = 0 if acknowledged later or never Listening Score = round(credit_total / total_proposals Γ— 100)
71%

Example: Warszawa is at 71% (Silver tier).

Of the 7 published proposals for Warszawa in April 2026, the city admin acknowledged 5 within the first week. Score visible on every city profile + atlas.

Tiers: πŸ₯‡ Gold (β‰₯ 85%) Β· πŸ₯ˆ Silver (70–84%) Β· πŸ₯‰ Bronze (55–69%) Β· πŸ“‹ Needs improvement (< 55%). Saying "Won't implement, here's why" counts the same as saying yes β€” what's penalised is silence.

From discovery to live in 12 days

How a new city gets onto Cittopia

Pilot cities are currently free. ~12 working days from first email to a live, themed dashboard.

1

Day 1–2 Β· Discovery call

60-minute call with your CIO + open-data lead. We map your data, your team, your priorities.

2

Day 3–7 Β· Data ingestion

We pull from your open-data portal (or Eurostat for EU cities). Build your city profile. Compute initial Pulse. Run data-confidence checks.

3

Day 8–10 Β· Theming

Brand the admin chrome with your municipality's coat of arms, primary colours, and official designation.

4

Day 11–12 Β· Credentials & training

Issue handles + authentication keys to named staff. 90-min training covering dashboard, matchmaking, sister cities, the Agora Inbox.

Full onboarding doc β†’   Β·   Apply for a free pilot β†’

Ready to see Cittopia in action?

Start with the public Atlas, or apply to bring your own city onto the platform β€” currently free during the pilot phase.

Open the City Atlas β†’ Bring my city β€” free pilot β†’